Our Crisis Support (formerly known as Emergency Relief) service provides financial assistance for people experiencing unexpected financial hardship. Our team can also support you with budgeting, managing bills and assisting with access to concessions, correct Centrelink payments and relevant discounts.

A Community Wellbeing worker will talk to you about your request for assistance and your living situation. There are many other ways we can support you, so please call our closest office or come in to see us.

Assistance may be available to buy food, petrol, clothing, Myki and stationary. You can also talk to us if you are struggling with the cost of medication.
Our Crisis Suport service is available to residents in the following postcode areas:

  • 3169 Clayton South
  • 3171 Springvale
  • 3172 Springvale South
  • 3173 Keysborough
  • 3174 Noble Park
  • 3175 Dandenong

A Centrelink Healthcare card or photo identification is useful as confirmation of your identity and address.

The Community Wellbeing program operates mainly from our Springvale and Dandenong sites and appointments are preferred. See our contact information and opening hours below.

People under the age of 25 can contact SECL Youth Services for assistance on 03 9547 0511 or visit at 60 Douglas Street Noble Park.

Funded by the Department of Social Services